After the successful rollout of Leading with Distinction-3, AT&T University turned its attention to critical growth platforms for the company. They partnered with us to deliver a powerful three-day program to officers and senior managers encompassing the company’s key strategies for growth.
CX Workout have a remarkable set of competencies. The customer experience has improved greatly because of CX Workout.
Ken Fenoglio, former Dean, AT&T University
AT&T has made significant progress in defining the key platforms for growth, and NPS performance has steadily improved, including top scores within their industry for their retail store experience.